faq

You do get what you pay for, however, we understand that custom websites can be a big investment and not all small businesses have the budget, especially when starting out.

We offer a cheap solution, including hosting, which will give you a nice-looking website.

Please let us know if budget is an issue straight up. We will not judge you and we are still happy to work with you.  There is no point quoting you the Ferrari if your budget is for a Kia.

50% of your website, is paid up front. This will secure you to be next in line to commence your project.

40% will be paid, just prior to going live and the final

10% once you are happy with your website.

Affordable Web Solutions have a paid subscription to graphics, fonts and photos, we will supply you the link to choose your images. Unlike some web designers, we do not charge you for the use of these images.

If you wish us to research and find the perfect image, we will charge for the time taken to search the images.

WordPress is a great CMS (content management system) that powers more than 32% of the internet. It has a huge market share, due to its flexibility and ease of use. We can teach you how to manage your site and support you along the way.

It takes time to build a quality website, there are a lot of steps involved. We aim to turnaround between 4-10 weeks. The timeframe may differ for each project, the more complex the site, the longer it will take to develop.

Your availability to respond to feedback and how fast you provide content and images, all play a part of the turnaround time.

Affordable Web Solutions will always keep you up to date, with timeframes.

If you are not sure what you want, we can discuss this at our workshop. It can become very overwhelming and I want you to feel extremely comfortable and in control of your project. I have access to copywriters, if you require a contact, please advise.

I work with a lot of clients outside Sydney and interstate. With technology, emails, phone calls and video conferencing, it really doesn’t matter where you are geographically located.

No one knows your business like you. So usually, it is best if it comes from you. If you need assistance, we can e-introduce you to one of our copywriters.

This is your website; we will workshop the website together. Your input and feedback is crucial to this process. We will start with a lot of questions about what you like and don’t like about websites, we will talk about your needs, your wants and work with you to develop just the right look and functionality.

Think of a car, if you don’t maintain it, put fuel in it or service it. The car will not last very long. A website is like that, but due to the speed that technology changes, if it’s not updated – it won’t last very long. It won’t be stable or secure and a professional site can soon look ratty. But I can train you to update your own site.

Affordable Web Solutions offer training – so you can maintain your site yourself. However, if you know you won’t be proactive with it, then it’s best to get a quotation for a maintenance package.

Yes, we are more than happy to teach you to maintain your website and learn to manage it on your own. We will provide you with a training session to help get you on your way.

We can provide on-going support for you. Maintenance commences at $100 per website.

Monthly Maintenance - No lock in contracts

• SSL Security Certificate, Maintenance and Renewal.
• Nightly Backups.
• Restorations if required.
• Security – keep your site safe from hackers with regular security scans, vulnerability monitoring, blacklist monitoring, IP Lockouts and security tweaks.
• Performance Optimisation – file compression, minification, browser caching and performance monitoring.
• Website Monitoring.
• Spam comment check and clean-up.
• Contact Form Tests.
• General Support.
• 301 Redirection.
• Regular updates to WordPress core, themes and plugins.
• 30 minutes minor modifications per month.

I have been in business for myself for more than 15 years, I’m not going anywhere. If you email support@affordableweb.solutions we can assist you.

Having a mobile-friendly website is more important than ever! We work hard to ensure your website looks great on the latest browser, tablet and mobile devices.

Hosting is important, when it comes to hosting, you get what you pay for. We manage our own secure hosting infrastructure right here in Australia.

Domains or a domain name is the name of a website. It's what comes before after “www.” in a web address. And after “@” in an email address. Hosting is like renting space on the internet. 12 month hosting and a domain name, come free, with every website.

We will register your domain on your behalf, in your name and contact details. It belongs to you and you will have ultimate control over it. It is extremely important the web developer does not register themselves as the owner.

Another common question… We can talk to you about SEO, keywords, speed optimisation and local SEO. Please don’t believe anyone that says it’s set and forget. There are so many criteria’s to be number one. Like anything in life, you must put the hard work in to achieve success. You will have to continue to work at it. What do you want to be number one for?

Yes, we can include Office365 email accounts with your site. We can discuss this at your consultation, either over the phone or in person.

No worries, we can transfer your management free of charge.

Whilst we will be sad to see you go, it’s your site and we want you to be happy. Once your website is fully paid for, you own it and you can do what you would like with it.

We know that outsourcing offshore  is a common practice in the industry, I will guarantee you that Affordable Web Solutions never outsource.  All work is completed in house right here in Australia. Even the cheap low cost budget websites.