To ensure that your project is delivered in a timely and complete manner, we require that all key stakeholders be identified at the outset of the project.
In addition, we require a single point of contact whose responsibility it will be to manage all inputs and feedback from these stakeholders and to communicate these to us.
Similarly, this single point of contact will also be required to receive guidance and outcomes from us and communicate these back to key stakeholders.
To ensure consistency and quality, we will only accept directives and feedback from the single nominated point of contact.
Finally, please note that it is the client’s responsibility to ensure that all key stakeholders are engaged and active throughout the process.
Feedback that is not received during agreed feedback points may delay the project or introduce additional costs.