How to safelist emails
Ever had the time when you waited for an email and have gotten frustrated when you couldn’t find it, only to realize that it wound up sorted into the wrong folder?
These days, with email clients sorting your inbox automatically, whitelisting important email addresses becomes more important than ever.
Whether you’re a business owner who aims to have your campaigns successfully reach your potential clients or subscribers’ inbox or a recipient who wants your important and expected emails to not get junked, you need to understand how to whitelist email addresses.
What is whitelisting?
Whitelisting ensures the sender of an email gets added to the recipient’s address book or safe senders list.
Generally, if you open the email message, you can verify that the sender can be trusted.
Follow these simple instructions on how to ensure that future emails are delivered straight to your inbox, in some of the most popular email clients:

Gmail
- Select the email to open it
- Rest your cursor over the From address
- Select Add to Contacts
If the email ends up in your Spam folder:
- Select the email to open it
- Choose: Report not spam

Yahoo!
- Select the email to open it
- Rest your cursor over the From address
- Select Add to Contacts then Save
If the email ends up in your Spam folder:
- Select the email to open it
- Then click Not Spam

Outlook
- Select the email to open it
- On the Message tab, select Junk > Never Block Sender
If the email ends up in your Junk Email folder:
- Select the email to open it
- On the Message tab, select Report Message > Not Junk
- If a ‘Report as not junk?’ popup appears, select Report
- Back on the Message tab, select Junk > Never Block Sender

Apple iPhone
- Select the email to open it
- Press the From address
- Select the arrow next to the From
- Choose Create New Contact
- Press Done
If the email ends up in your Junk folder:
- Select the email to open it
- Press the arrow at the bottom
- Select Mark as Not Junk

Outlook (Office 365)
- Select the email to open it
- Rest your cursor over the From address
- Select More Options (three dots)
- Click Add to Contacts then Create
If the email ends up in your Junk Email folder:
- Select the email to open it
- Press Not Junk > Not Junk
- Press the Report button to Report as Not Junk

Samsung Mail
- Select the email to open it
- Press the from address
- Select Add t o contacts
- Click create contact then save
If the email ends up in your Spam folder:
- Select the email to open it Press More options (three dots) Select Remove from Spam

Apple Mail Client (Mac OS)
- Select the email
- Rest your cursor over the From address
- Select the down arrow and choose Add to Contacts
If the email ends up in your Junk folder:
- Select the email
- Click Move to Inbox

Thunderbird
- Select the email to open it
- Click the From address
- Select Add to Address Book
If the email ends up in your Spam folder:
- Select the email to open it
- Press Junk
- Then select the Not Junk button

AOL Webmail
- Select the email to open it
- Click on the From address
- Select Add Contact.
- Enter a value in the First Name and Last Name fields
- Click the ADD CONTACT button to save.
If the email ends up in your Spam folder:
- Select the email to open it
- Click the OK (“Not Spam”) button.